Terms

 

ACCOMMODATION AND CAMPING.

(See below for additional T & C's for Group bookings.)

Reservations are essential.

  • Minimum 2 night tariff per person over weekends (includes Friday and Saturday night)
  • Minimum 4 night tariff per person for Easter Holiday Long weekends
  • Minimum 3 night tariff per person for all long weekends.
  • Children rates are from the ages of 3 years old up to and including 12 year olds.
  • Children 2 years old and under stay free of charge.
  • A 50% deposit (or one night tariff if one night is booked) is required and will be processed for accommodation and all camping upon making your reservation.
  • 100% payment is required for school holiday and long weekend reservations only. 

Deposit payment methods are credit card and direct deposit. Personal cheques accepted by prior arrangement only. Only Mastercard and Visa are accepted. We do not accept Amex or Diners Club.

Balance is due during your stay. EFTPOS facilities are available and cash accepted. We do not accept Amex or Diners Club.

ALL GUESTS MUST CHECK-IN AT THE OFFICE UPON ARRIVAL (unless otherwise advised).


CANCELLATIONS:

Within 30 days of check-in: Any cancellations or transfer made less than 30 days prior to check-in will result in full forfeit of deposit.

Outside 30 days of check-in: If a cancellation or transfer is made more than 30 days before check-in, the deposit can be refunded or transferred by either:

  • A refund of the deposit. Incurs a $30 administration fee.
  • 100% of the deposit may be held in credit and transferred to another booking within 6 months.
WET WEATHER:
  • In the advent of extreme adverse weather, it will be up to the discretion of the Mount Barney Lodge to cancel camping and/or accommodation based on access to the Lodge only. Only then will a full refund or transfer be issued.
  • We will not refund a deposit or transfer your booking if the forecast is for possible showers or rain.  Be prepared. Our cancellation policy above will apply.
  • Mt Barney Lodge's phone and internet services are often disrupted during extreme weather, however we aim to provide updates via our facebook page.
  • Please be prepared for wet weather.

No Show:

If you do not keep your reservation without notifying us, your deposit is strictly non-refundable and the balance of the tariff will be charged.


Noise Policy:

To ensure all guests enjoy their stay, all noise is to be kept to a respectable level at all times, and ‘quiet time’ is from 10pm

Loud music, inconsiderate and antisocial behaviour will NOT be tolerated at any time, including the following activities:

  • No generators.
  • No chainsaws.
  • No whip cracking. 

Smoking:

Smoking is strictly prohibited in and around the amenities block.

Smoking is strictly prohibited in and around the Homesteads, Huts and On-site Camping Trailers. Professional cleaning fees will apply if smoking is detected.


Lost Property:

  • It is the responsibility of all guests to report lost property and recover it within 2 weeks.
  • Please forward a prepaid self addressed post pack for items to be returned.
  • If lost property is not collected after this time, Mt Barney Lodge will donate all unclaimed items to St Vincents.

Vouchers, bonds and Credits:

  • Any vouchers, bonds or credits issued by Mt Barney Lodge are valid for 12 months from date of issue. (Unless otherwise advised).
  • Vouchers and bonds are not transferable and are not redeemable for cash.
  • If a refund is required of any credit held by Mt Barney Lodge, a $30 administration fee will apply. 

Group Bookings, Group Deposit and Group Payment Policy Accommodation & Camping

All the above terms and conditions applies to group bookings.

  • Group bookings will be required to agree and sign a Group Booking agreement for campers and accommodation.
  •  At no time is there to be more than the total amount of guests allocated to each accommodation (Including verandas and outdoor areas). All group gatherings are to be at the function area and/or grassed area below Boolamoola Homestead. This is to maintain the integrity of all accommodation. Guests will be required to stay in Boolamoola Homestead if function room is required.
  • A deposit of 50% of the total reservation or $1000.00 for exclusive camp ground booking secures your reservation.
  • All Camping reservations require a 50% deposit based on the number of people and days booked.
  • 100% payment is required for all bookings made during school holidays and long weekends.
  • Deposit is to be paid upon making the reservation, as all bookings can only be secured with a deposit.
  • The balance is required no later than 14 days prior to arrival. An Invoice is available upon request.
  • If full payment is not received by this deadline, the reservation will be cancelled and any deposit will be forfeited.
  • Group cancellation is as above and on a per person pro rata basis. 

Travel Insurance.

Mt Barney Lodge shall not be liable for any loss or damage to guests' valuables/personal property. We strongly recommend you purchase comprehensive travel insurance at time of booking. We suggest that the policy should include, but not be limited to the following cover: loss of deposit through cancellation; loss of damage to personal baggage and loss of money and medical expenses.


Adventure Activity  Terms & Conditions

Full payment is required upon making your activity reservation.

Advance bookings are essential to ensure staff availability.

Mt Barney Lodge reserves the right to cancel or modify the School Holiday Program. While every effort is made to adhere to the advertised timetables and charges, the operators of Mt Barney Lodge reserve the right to alter or cancel any service or charge at the time. 

Strict minimum age restrictions apply for all activities and is not negotiable.

Maximum numbers apply for all activities.

Cancellations: 

  • If a cancellation is made less that 30 days prior to a scheduled activity, payment is not refundable. (Unless otherwise advised).
  • Payment is not transferable to or for accommodation or camping.
  • If minimum numbers are not met, Mt Barney Lodge reserves the right to refund, cancel or postpone the activity.
Wet Weather:
  • In the advent of adverse weather, it will be up to the discretion of the Mount Barney Lodge Outdoor Leader to cancel the activity based on safety issues only. Only then will a full refund or transfer be issued.
  • All activities will go ahead in wet conditions. Please be prepared!

No Show:

If you do not keep your reservation without notifying us, your deposit is strictly non-refundable.

Lost Property:

  • It is the responsibility of all guests to report lost property and recover it within 2 weeks.
  • Please forward a prepaid self addressed post pack for items to be returned.
  • If lost property is not collected after this time, Mt Barney Lodge will donate all unclaimed items to St Vincents.

GROUP ADVENTURE ACTIVITIES

Full payment is required upon making your group activity reservation.

Advance bookings are essential to ensure staff availability.

Cancellations:

Payment is not refundable.

  • Payment is not transferable to or for accommodation or camping.
  • If minimum numbers are not met, Mt Barney Lodge reserves the right to refund, cancel or postpone the activity.
  • In the advent of adverse weather, it will be up to the discretion of the Mount Barney Lodge outdoor leader to cancel the activity based on safety issues only. Only then will a full refund or transfer be issued.
  • All activities will go ahead in wet conditions. Please be prepared!

Travel Insurance.

Mt Barney Lodge shall not be liable for any loss or damage to guests' valuables/personal property. We strongly recommend you purchase comprehensive travel insurance at time of booking. We suggest that the policy should include, but not be limited to the following cover: loss of deposit through cancellation; loss of damage to personal baggage and loss of money and medical expenses.


 
VOUCHERS AND BONDS

Vouchers and bonds are not transferable and are not redeemable for cash.

Bookings for all accommodation, camping and activities are ESSENTIAL

Please call us to make your reservation and quote your voucher number.

Additional charges apply for extra guests, additional accommodation and extra activities.

Our normal terms and conditions apply for all bookings made using vouchers or bonds.

Vouchers and Bonds are valid 12 months from the date of issue.